Production typically takes [X] business days. Once your piece is ready, it's handed to our shipping partner and usually arrives within [X–X] business days anywhere in India. Metro cities like Mumbai, Delhi, Bengaluru, and Hyderabad are generally at the faster end of that window. Orders are dispatched Monday to Friday, so orders placed over the weekend begin production the following Monday.

Yes, we keep you in the loop at every step. Here's what to expect after you order:

Print complete— you'll hear from us once your city model has finished printing.

Assembly done— we'll let you know when your Monorama has been assembled and is being prepared for dispatch.

On its way— once shipped, you'll get a tracking link via email and SMS so you can follow your piece to your door.

Delivered— a final confirmation once it reaches you.

If you ever have a question between updates, just reach out at [email] and we'll get back to you quickly.

Your piece ships in a custom gift-ready box, cushioned with protective foam and secured with a fitted cardboard inlay. The outer box adds an extra layer of protection for transit. The result is an unboxing experience that's as considered as the piece itself, whether you're keeping it or gifting it.

To keep your piece looking its best, use a soft dry cloth or a can of cold air (like a hairdryer on the cool setting) to gently remove dust. Avoid water, household cleaners, and solvents as these can damage the matte surface. The intricate details of the cityscape are best preserved with minimal, gentle care.